\chapter*{Problem Description}
\addcontentsline{toc}{chapter}{Problem Description}
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The main goal of this study is attempt to improve the software development and
implementation process in public HEIs organization in developing countries.
 
This study will be performed in one of Indonesia's public university, namely
Udayana University which is expected to provide an insight about IT development and
implementation process in public sector organization especially in educational
institution in developing countries.


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Assignment given: January 23, 2012\\
Supervisor: \supervisor, IDI

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